Frequently Asked Questions

About this offer

Delivery

How to...

About this offer

Why does pricing vary from country to country?

All items purchased include the cost of delivery within the price. As the cost of postage can vary quite significantly between different regions and mailing locations, this is reflected in the price.

If you require any further assistance please get in touch through our contact us page.

How do you guarantee lowest prices?

Magazinesdirect.com is owned and run by Future Publishing Limited who publish all the magazines on the site. As such, we can guarantee our prices are lower than you will find elsewhere.

What is a 'rolling subscription'?

A rolling subscription provides continuous service until you choose to cancel. This means that you'll benefit from uninterrupted deliveries and you'll never miss an issue again. If you change your mind, you can cancel the auto-renewal at any time and you'll only receive the remaining issues for which you've already paid.

Can I buy a subscription if I do not live in the UK?

Yes, just make sure you select the relevant country above. All prices include packaging and delivery charges.

Can I buy this item as a gift?

Yes, all products can be delivered to the address of your choosing. The only requirement is that the delivery country must match the country selected when you add something to your basket. You can choose the specific delivery address as part of the checkout process.

Delivery

How long will it take for my subscription to be delivered?

Estimated delivery dates for the first issue are displayed during the checkout process. All subsequent issues should be received around the 'on-sale date' of the magazine except for international deliveries where it can take an additional 14 days (for UK based magazines) and 30 days (for US based magazines).

I am missing an issue, what can I do?

You can request a replacement via your subscription management site www.mymagazine.co.uk. Alternatively, please contact our customer services team.

Can I choose my subscription start date?

Yes. Subscriptions are automatically set to start with the next available issue to be published, but this can be changed (subject to stock) at the basket and checkout steps. Between October and December each year, we automatically set gift subscriptions to begin in the New Year to avoid spoiling a Christmas surprise, but again this can be changed at the basket and checkout steps if you wish.

How to...

How do I download a gift card?

This can be done via the 'thank you' page once you've completed your purchase. Here you can schedule a card to be sent via email or you can print it out to hand over yourself. An alternative design is also available for downloading via www.mymagazine.co.uk, where you can also manage other areas of your subscription.

How do I renew or cancel my subscription?

This can be done via your subscription management site www.mymagazine.co.uk.

How do I choose my delivery / subscription start date?

This can be done at the basket and checkout steps. Simply add an item to your basket and you will see the option to choose your preferred start issue within the summary area.

I'm having trouble purchasing - who can help me?

Please contact our customer services team who will be happy to help.

Can I read this product on my phone, tablet or computer?

Yes! Our digital subscriptions, single issues and guides & specials are all available on iPad, iPhone and Android devices. A 'web reader' is also available for other internet connected devices.

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JANUARY SAVINGS

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